Helpscout

If you have a Helpscout account you can display customer information inside of Helpscout when viewing the same customer.

The process of setting this up isn't hard, but it does have a few steps.

1. Create a Custom App in Helpscout

2. Locate the Helpscout mailbox id, and email

3. Update settings in Mavenseed

Create a Custom App in Helpscout

Open up Helpscout, and click on the Manage dropdown, then select "Apps."

Scroll to the bottom of the page and select "Custom App."

Add a name for the app. This can be anything, it's displayed on the card in Helpscout.

Choose "Dynamic Content" which will reveal a few more fields.

Add the Webhook URL using the URL below, but replacing XXXX with your sites subdomain.

https://xxxx.mavenseed.com/tenant_webhooks/helpscout_app