> For the complete documentation index, see [llms.txt](https://docs.mavenseed.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mavenseed.com/managing-your-site/settings/integrations/helpscout.md).

# Helpscout

If you have a Helpscout account you can display customer information inside of Helpscout when viewing the same customer.

![](/files/1pjQoNOOhcAyzYiRzt68)

The process of setting this up isn't hard, but it does have a few steps.

1. Create a Custom App in Helpscout
2. Locate the Helpscout mailbox id, and email
3. Update settings in Mavenseed

### Create a Custom App in Helpscout

Open up Helpscout, and click on the Manage dropdown, then select "Apps."

![](/files/sNUAFbQtXNSy77d8K9id)

Scroll to the bottom of the page and select "Custom App."

![](/files/9Q7uQKEgPlS8JIJutnq1)

Add a name for the app. This can be anything, it's displayed on the card in Helpscout.

Choose "Dynamic Content" which will reveal a few more fields.

Add the Webhook URL using the URL below, but replacing XXXX with your sites subdomain.

`https://xxxx.mavenseed.com/tenant_webhooks/helpscout_app`

![](/files/vu4bluICtfY5ulPUxZR1)