# Notifications

Mavenseed has two notification systems that run in parallel (one for the customer, and one for you as a site user). Each notification system delivers different types of notifications, but each system is similar in that you can control the type of notifications that you get.

### Customer Notifications

These are notifications that the customer receives. Some of the notification types are dependent on whether or not the associated Market plugin is activated.

* When a customer loves another customers Question or Answer (\*requires [Loves](/managing-your-site/market/loves.md) plugin)
* When a new item is added to a Playlist (\*requires [Playlist](/managing-your-site/market/playlists.md) plugin)
* When a customer follows another customer (\*requires [Profiles](/managing-your-site/market/profiles-usd.md) plugin)
* When a customer is mentioned in a Question, Answer, or Comment
* When a customer subscribes to a forum thread
* When a site staff member [buzzes](/creating-content/community/buzzes.md) a comment
* When a exercise submission is graded by a site staff member
* When a new Game Level or Game Badge is awarded (\*requires [Gamification](/managing-your-site/market/gamification.md) plugin)

 *\* if your site has the plugin activated, it's available to all customers*

Each notification sends an email and a site notification. The customer can turn off emails, or turn off the notification completely. 

![](/files/-MezRjJwwwnA6N28obTt)

{% hint style="info" %}
Some of the options depend on whether or not you have the associated plugins activated.
{% endhint %}

### User Notifications

These are notifications that are sent to you as the person managing the site (this also includes users with a staff role), and are backed by the same type of settings as customer notifications. These types of notifications are kept to a minimum by design, and are mainly geared towards content creators.

* When a customer asks a question on a course that you are a content author of
* When a customer submits to an exercise on a course that you are a content author of
* When a customer replies to a forum thread that you are subscribed to

![](/files/-MezSH8TRvCKmdpXzeMJ)

### **Opt-in**

Notifications are opt-in. This means you won't get notifications until you visit the notification settings page in admin at *yoursite.mavenseed.com/admin/user-notifications/settings*. All you have to do is visit the page. Updating the default settings aren't necessary unless you'd like to change them.

For your customers, they'll be shown a notice when any new notification setting options are added in the future. This is to prevent your customers from automatically receiving emails from a newly launched feature, thus filling your support queue.

![](/files/-MezTOnXUXCU_JGF99IB)


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