# Notifications

Mavenseed has two notification systems that run in parallel (one for the customer, and one for you as a site user). Each notification system delivers different types of notifications, but each system is similar in that you can control the type of notifications that you get.

### Customer Notifications

These are notifications that the customer receives. Some of the notification types are dependent on whether or not the associated Market plugin is activated.

* When a customer loves another customers Question or Answer (\*requires [Loves](https://docs.mavenseed.com/managing-your-site/market/loves) plugin)
* When a new item is added to a Playlist (\*requires [Playlist](https://docs.mavenseed.com/managing-your-site/market/playlists) plugin)
* When a customer follows another customer (\*requires [Profiles](https://docs.mavenseed.com/managing-your-site/market/profiles-usd) plugin)
* When a customer is mentioned in a Question, Answer, or Comment
* When a customer subscribes to a forum thread
* When a site staff member [buzzes](https://docs.mavenseed.com/creating-content/community/buzzes) a comment
* When a exercise submission is graded by a site staff member
* When a new Game Level or Game Badge is awarded (\*requires [Gamification](https://docs.mavenseed.com/managing-your-site/market/gamification) plugin)

 *\* if your site has the plugin activated, it's available to all customers*

Each notification sends an email and a site notification. The customer can turn off emails, or turn off the notification completely. 

![](https://2508417753-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LZ_LzUrkOiRAdHS8Ti2%2F-MezHck3Ho1AFC_BQ_P4%2F-MezRjJwwwnA6N28obTt%2FImage%202021-07-19%20at%2011.46.46%20AM.jpg?alt=media\&token=8d3ffa05-f816-41ad-bae1-998b3f4251cd)

{% hint style="info" %}
Some of the options depend on whether or not you have the associated plugins activated.
{% endhint %}

### User Notifications

These are notifications that are sent to you as the person managing the site (this also includes users with a staff role), and are backed by the same type of settings as customer notifications. These types of notifications are kept to a minimum by design, and are mainly geared towards content creators.

* When a customer asks a question on a course that you are a content author of
* When a customer submits to an exercise on a course that you are a content author of
* When a customer replies to a forum thread that you are subscribed to

![](https://2508417753-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LZ_LzUrkOiRAdHS8Ti2%2F-MezHck3Ho1AFC_BQ_P4%2F-MezSH8TRvCKmdpXzeMJ%2FImage%202021-07-19%20at%2011.49.07%20AM.jpg?alt=media\&token=9387c6a3-806e-40a6-9701-17c4b99c7150)

### **Opt-in**

Notifications are opt-in. This means you won't get notifications until you visit the notification settings page in admin at *yoursite.mavenseed.com/admin/user-notifications/settings*. All you have to do is visit the page. Updating the default settings aren't necessary unless you'd like to change them.

For your customers, they'll be shown a notice when any new notification setting options are added in the future. This is to prevent your customers from automatically receiving emails from a newly launched feature, thus filling your support queue.

![](https://2508417753-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LZ_LzUrkOiRAdHS8Ti2%2F-MezHck3Ho1AFC_BQ_P4%2F-MezTOnXUXCU_JGF99IB%2FImage%202021-07-19%20at%2011.53.18%20AM.jpg?alt=media\&token=4d89638c-0264-417c-9c60-480a759f809a)