Selling Merch
Integrate with Printful for on-demand order fulfillment.
Print-on-demand allows you to sell merchandise without having to keep any physical stock. This makes setting up a merch shop super quick and simple. Mavenseed offers this integration for free; all you need is an account with Printful.
Merch is currently invite-only. Join the waitlist to be notified when Merch is available in the coming months.

How it works

Generally speaking, you'll first connect your Printful account to your Mavenseed account. Once connected, you'll create a Printful Store on Printful, then add Products to your Printful Store from the Printful Catalog. The product will show up in your Mavenseed site shortly after.
  • Connect to Printful
  • Add Products to your Printful Store from the Printful Catalog
  • Products will then show in your Mavenseed site

Connect to Printful

From within your admin, select the Merch menu item. Click the button that says "Connect to Printful."
On the following screen you'll be prompted to login to Printful if you aren't already. Once logged in you can choose your Printful Store if already have one setup, or you can create a new one.
After connecting to Printful, you'll be brought back to the Merch tab in admin. From here you'll be prompted to Create a Product, or sync your existing products if you happen to have a store full prior to signing up for Mavenseed.
You can disconnect from Printful at any time by heading to your Account, selecting the Sites tab, then navigating to the Gateways option under Manage.

Adding Products

Products are added to your Printful Store, which are then synced with your Mavenseed site. Conversely, Products that are updated on your Printful Store, are also synced with the existing Merchandise item on your Mavenseed site.

New Products

Start by accessing your Printful store on Printful, then adding a product. Set all of the necessary variants that you wish to offer (things like sizes, and colors), upload your files, then finally set your retail prices.
Before Saving your Printful Product, be sure to select Free Shipping if you would like to offer free shipping. Otherwise, standard shipping rates will be applied depending on the Product Variant being purchased, and the shipping location.
After Saving your Printful Product, it will show up in your Mavenseed Merch tab shortly after.
Heads up! Preview images will take a couple of minutes to be updated as it takes Printful a couple of minutes to generate the different previews for each of your chosen variants.

Existing Products

If you have any previously created Printful Products on your Printful store, you can easily sync those with your Mavenseed site. Just visit the Printful tab within the Merch page in your admin. From here you can see a list of what Printful Products are synced, with the option to Sync them to your Mavenseed site.
Updating Products
Product and Variant pricing and details should be updated within Printful. With each update, those changes are pushed to your Mavenseed site. There are a couple of things to keep in mind with regard to what we update when you update a product in Printful.
Product Title - If you change the product title on Printful, it won't update the title of your Merchandise in the app. This allows you to specify your own Merchandise title, without fear of having it overwritten.
Product Image - As with the Product Title, if the Product is updated in Printful, we won't update the main Merchandise image in your site, allowing you to set your own custom image.
Variant Pricing & Title - Any changes to the Title or Price under a Product Variant on Printful will sync to those same variants on your site, provided the Product and Variants already exist.
Health Maintenance
Under each Merchandise product in your Mavenseed site you'll find the Printful tab. This tab gives you a quick picture of the overall health of your integration, and will warn you if any issues arise that might cause problems with your customers ordering products.
At quick glance you can see what type of information is being pushed to Mavenseed from your Printful Store, and if there were any issues generating the mockup previews from Printful.

Customer Checkout

By default all orders are processed by Stripe. If you have the PayPal Plugin activated, then your customers will be given two options for checking out. The flow is a little different for each, summarized below.

Stripe

Orders processed through Stripe are done with Stripe Checkout. Prior to opening Stripe Checkout, customers are prompted to enter their Shipping Address. Using the Shipping Address and any Product Variants in the customers cart, we get the Shipping Rates from Printful.
Typically there's only a single rate. If this is the case then the rate is automatically selected in Stripe Checkout. If there are multiple rates, then the customer will be able to select the appropriate rate.
Sales tax and any taxes on Shipping are calculated in real time by Stripe.

PayPal

Since PayPal does not support Sales Tax or shipping, we handle the calculations on our end, provided you have linked your TaxJar account for calculating Sales Tax.
Customers are still prompted for their Shipping Address, but we also prompt for their Billing Address so that we can calculate the necessary taxes.

Managing Orders

Once a customer purchase a merchandise item, the order is automatically sent to Printful. By default the orders will be in draft, but you can adjust these settings under Settings/Integrations.
It's helpful to be able to test your orders, then once you feel confident, you can update the setting to automatically process the order without your intervention.
Each time the status of the Order is updated on Printful, we'll update the order within Mavenseed. You can check the status of any order by viewing the order within your admin.
Once the order has shipped, we'll email your customer with the tracking information. They'll also be able to see this in their account, and you will be able to see this while viewing the order in admin.

F.A.Q.

Why am I getting charged sales tax on Printful?
You will need to obtain a resellers permit so that you can purchase those products from Printful with the intent on reselling.
How can I order a bunch of merch like for an event?
You can easily create a manual order within Printful. Orders that are created manually on Printful are not sent to your Mavenseed site.
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