Mavenseed Documentation
Back to Mavenseed
  • Welcome to Mavenseed 🎉
  • Getting Started
    • Creating your account
      • Connect to Stripe
        • Stripe F.A.Q.
    • Managing your account
      • Managing Your Sites
        • Custom Domains
        • Importing Data
          • Customers with subscriptions
          • Customers with orders
          • Customers with no orders
          • Courses
          • Videos
          • Images
        • Exporting Data
        • Gateways
        • Policies
      • Inviting Collaborators
      • Guest Authors
      • Manage your Subscription
      • Plugin Subscriptions
  • Creating Content
    • Dashboard
    • Posts
      • Quotes
    • Pages
    • Courses
      • Course Stats
      • Chapters: Adding & Editing
      • Lessons
      • Exercises (Assignments)
        • Submitting to an Exercise
      • Quizzes
      • Details
      • Selling Options
      • Course Files
      • Settings
      • Notes
      • Revisions
    • Community
      • Buzzes
    • Downloads
      • Edit
      • Sell
      • Files
    • Live Streams
      • Editing Details
      • Selling Options
      • Editing Media
      • RSVP's
    • Categories
    • Tags
    • Site Search
    • Page Builder
      • Using Templates
    • Media Library
  • Selling Your Content
    • Single Purchases
    • Bundles
    • Memberships
    • Selling FAQ
    • SCA
  • Running your business
    • Customers
      • Received Payments
    • Progress Reports
    • Orders
      • Creating Manual Orders
    • Managing Subscriptions
      • How Subscriptions Work
      • Creating Subscription Plans
      • Editing a Subscription Plan
      • Canceling & or Deleting customers subscription
      • How to: Creating a tiered subscription offering
      • Changing your Maven Subscription Plan
      • Emailing your Subscribers
      • Team Plans
      • Override Plans Page
      • Custom Welcome Page
      • Free Subscriptions
    • Coupons
    • Gift Cards
    • Gift Subscriptions
    • GDPR
    • Selling Merch
  • Managing your site
    • Activity
      • Events List
      • Single Event
      • UTM Campaigns
      • Comments
    • Reports
    • Settings
      • Scripts
      • Links
      • Design
      • Communications
      • Integrations
        • Google Analytics
        • Google Tag Manager
        • Mailchimp
        • Zapier
        • Youtube
        • Helpscout
        • Tree Planting
      • Taxes
        • Stripe
        • Braintree
        • U.S. Sales Tax
        • EU Value Added Tax
      • Forms
        • Contact form
    • Market
      • Social Links
      • Social
      • Comments
      • Reviews
      • Bookmarks
      • Loves
      • Playlists
      • Gamification
      • PayPal ($)
      • Projects ($)
      • Profiles ($)
    • Security
      • Spam
    • Notifications
    • SEO
  • Developers
    • API
      • Coupons
      • Courses
      • Customers
      • Events
      • Lessons
      • Chapters
      • Course Chapters
      • Orders
      • Payments
      • Subscriptions
    • Webhooks
    • Site Customizations
  • Changelog
    • 2023
      • January
    • 2022
      • December 2022
      • November 2022
      • October 2022
      • September 2022
      • August 2022
      • July 2022
      • May 2022
      • April 2022
      • March 2022
      • February 2022
      • January 2022
    • 2021
      • November 2021
      • September 2021
      • August 2021
      • July 2021
      • June 2021
      • May 2021
      • February 2021
      • January 2021
    • 2020
      • November 2020
      • October 2020
      • September 2020
      • August 2020
      • July 2020
      • June 2020
      • May 2020
      • April 2020
  • Beta Accounts
    • Ensuring Subscription Plans are Synced with Stripe
    • Updating your Stripe Product ID
Powered by GitBook
On this page
  • View an Order
  • Edit an Order
  • Delete an Order
  • Refunding Orders

Was this helpful?

Export as PDF
  1. Running your business

Orders

Your Orders page lists all of orders from customers of your site.

PreviousProgress ReportsNextCreating Manual Orders

Last updated 3 years ago

Was this helpful?

The Orders page of your admin view gives you quick access to all of the orders your customers have purchased from you.

View an Order

To view a single order click View in the order list, which will take you to a details screen for that specific order.

From this detail screen you can see the specific details, such as transaction information, what the customer purchased, the associated customer or guest email, and access to the Receipt.

Edit an Order

To modify a Order click the three dots next to View to bring up the Actions dropdown and then choose Edit:

From here you may modify the associated customer or change the guest email on the order.

Delete an Order

You may remove an order from the Actions dropdown in the index view by clicking Destroy or by pressing the Delete Order button on the single order view. Clicking either of these will present with you a confirmation prompt, preventing accidental deletions.

Deleting an order is irreversible! Please be absolutely sure this is what you want to do before proceeding.

Refunding Orders

Orders can be refunded by viewing the order in admin, and clicking the blue "refund" button at the top right.

Once presented with the form you can choose the amount to refund, add any notes, and additionally revoke access for any of the items within the order.

Once an order item access is revoked the customer will no longer have access to this product, and a label will appear as such after you've processed the refund.

Edit a customer through the Actions dropdown.