As a Maven of Mavenseed you may choose to create multiple sites, all managed conveniently from a single login.

• View: Will take you to the public logged in view of your site

• Gateways: Connect Stripe Merchant account to your site to begin processing revenue

• Site Admin: Takes you to the Admin section of your site where you can build content, adjust site settings and visuals.

• Edit Site: Update your sites name and subdomain

• Archive: Archiving your site will remove it from public access.

How to delete your site from Mavenseed

There may be a time you'd like to remove a site from Mavenseed, this can be done through your Account >

1. Click Edit on the site you'd like to delete from Mavenseed,

2. On the right-hand side there is a Delete Site button, with a reminder you could also archive your site instead,

3. When ready, click the Delete Site button to begin the dismantling process.

4. We'll display the first prompt to ensure this is what you'd like to do.

Preparing your data to import

We'll add in the subscription plan ID within the .csv to attach customers to a subscription plans, and create order records for the customers being imported. You can find the Subscription Plan ID by visiting Subscriptions > Plans in your admin.

1. Download the template above 👆

2. Fill in your customers first name, last name, email, plan ID and preferred expiration date. (Currently this is required, if this does not fit your needs)

Once your data is ready, be sure to save this as a .csv on your computer.

Uploading to Mavenseed

When you're ready log into your Mavenseed site and click on the in your Avatar drop-down menu.

1. Click on the Sites Tab,

2. On the site you're looking to import data into, click the three dot menu item and choose Data Imports,

3. Click on the "New Data Import" green button in the top-right corner,

4. Select your import type: Subscriptions

This will take you to the Data Import log. The status of your most recent upload will show Pending. To clear this typically you may have to refresh the page to see that your .csv was properly imported.

To confirm, head over to your Customers menu to search review your customer list.

The Final Step

During the import process Mavenseed does not notify your members. Instead we've kept this control in your hands to craft that custom experience.

The one thing your newly imported members will have to do is reset/update their password to claim their account. They may do so by visiting the forgot password link on your Mavenseed site.

⭐️e.g. yourdomain.mavenseed.com/customers/password/new

Importing customers to your Mavenseed site is relatively simple, with a couple guidelines to follow.

While you're able to import customers without orders in your CSV upload, Customer information is required to import orders and subscription plans.

Depending on if you're looking to just import customers, customers with orders or customers with subscriptions we have the guides below to do so

• Importing Customers with no orders or subscriptions,

• Importing Customers with Orders,

• Importing Customers with Subscriptions.

Steps to import Customer Data

Any previously imported courses can have images applied with an import. A single CSV file containing the original id of the content, along with the image url is all it takes.

Videos can be imported and attached to individual lessons. The video must be hosted on Wistia, but it doesn't have to be hosted by Mavenseed. As with other types of imports, this starts with a CSV file with the following column data:

To add a custom domain to your site, first find the the site in your sites list, then select "Domains" from the dropdown list.

Next, specify the apex domain that you wish to add. An apex domain is a top level domain like yoursite.com, or myawesomeshades.com. Mavenseed doesn't support custom subdomains like docs.mysite.com. That would be like, inception.

After you specify the domain to add, and after saving, you should see some instructions for what DNS records to add. If you don't see the instructions, try refreshing the page again.

Here's an example of what you'll see after adding your custom domain.

Eventually all of your data will be able to exported, but there's a lot of it! So we've been adding different types slowly but surely.

Currently you can export Customers, Orders, and Subscriptions.

When you're ready to export data, log into your Mavenseed site and click on the in your Avatar drop-down menu.

1. Click on the Sites Tab,

2. On the site you're looking to export the data for, click the three dot menu item and choose Data Exports,

Preparing your data to import

Similar to importing customers with no orders, we'll add in the product slugs within the .csv to attach those products, and create order records for the customers being imported.

1. Download the template above 👆

2. Fill in your customers first name, last name and their email.

3. Next you'll want to fill in what product(s) you'd like attached to these customers. To do so you'll need to grab the slug, or the last part of the product URL and paste that into either the course or download column.

Example - I am interested in attaching this course to a customer import.

I would grab the last bit of the URL to paste into my .csv underneath the column courses. In this example, it would be the "how-to-drone-with-a-drone"

Once your data is ready, be sure to save this as a .csv on your computer.

Uploading to Mavenseed

When you're ready log into your Mavenseed site and click on the in your Avatar drop-down menu.

1. Click on the Sites Tab,

2. On the site you're looking to import data into, click the three dot menu item and choose Data Imports,

3. Click on the "New Data Import" green button in the top-right corner,

4. Select your import type: Orders,

This will take you to the Data Import log. The status of your most recent upload will show Pending. To clear this typically you may have to refresh the page to see that your .csv was properly imported.

To confirm, head over to your Customers menu to search review your customer list.

The Final Step

During the import process Mavenseed does not notify your members. Instead we've kept this control in your hands to craft that custom experience.

The one thing your newly imported members will have to do is reset/update their password to claim their account. They may do so by visiting the forgot password link on your Mavenseed site.

⭐️e.g. yourdomain.mavenseed.com/customers/password/new

Your Mavenseed site has (3) policies that are automatically created when you create your site. They won't be publicly visible until you complete them, and move the status to "published".

These policies are displayed to customers when registering, subscribing, or placing a digital order, and can be viewed individually on their respective pages. They serve as the underlying foundation for your site providing support for GDPR.

From a 10K foot view, they work like this:

When a user consents to your terms of service, privacy policy, and/or email-marketing policy, we record that as a record into the database along with the customers IP address, the copy of the policy at the time it was created, and the actual checkbox from the form.

Having all of this data provides you with full compliancy against the GDPR.

Importing a course can be done in three different parts.

1. Import Courses

2. Import Chapters

3. Import Lessons

Import Courses

Let's start with importing the basics of a course Start with a CSV file that contains the following column names.

When you're ready to import courses, log into your Mavenseed site and click on the in your Avatar drop-down menu.

1. Click on the Sites Tab,

2. On the site you're looking to import data into, click the three dot menu item and choose Data Imports,

3. Click on the "New Data Import" green button in the top-right corner,

4. Choose "Courses" as the import type

Import Chapters

Next, we'll need to import the chapters for the courses. Here's what your CSV file should look like before importing.

When you're ready to import the chapters, log into your Mavenseed site and click on the in your Avatar drop-down menu.

1. Click on the Sites Tab,

2. On the site you're looking to import data into, click the three dot menu item and choose Data Imports,

3. Click on the "New Data Import" green button in the top-right corner,

4. Choose "Chapters" as the import type

Import Lessons

Finally, we'll need to import the lessons that are part of the chapters, inside of the course. This one is a little more in depth due to the nature of a lesson.

Preparing your data to import

You'll need to know your customer's email, first and last name to use the data importer. .

1. Download the template above 👆

2. Fill in your customers first name, last name and their email.

3. Next you'll want to fill in what product(s) you'd like attached to these customers. To do so you'll need to grab the slug, or the last part of the product URL and paste that into either the course or download column.

Example - I am interested in attaching this course to a customer import.

I would grab the last bit of the URL to paste into my .csv underneath the column courses. In this example, it would be the "how-to-drone-with-a-drone"

Once your data is ready, be sure to save this as a .csv on your computer.

Uploading to Mavenseed

When you're ready log into your Mavenseed site and click on the in your Avatar drop-down menu.

1. Click on the Sites Tab,

2. On the site you're looking to import data into, click the three dot menu item and choose Data Imports,

3. Click on the "New Data Import" green button in the top-right corner,

4. Leave the import type blank

This will take you to the Data Import log. The status of your most recent upload will show Pending. To clear this typically you may have to refresh the page to see that your .csv was properly imported.

To confirm, head over to your Customers menu to search review your customer list.

The Final Step

During the import process Mavenseed does not notify your members. Instead we've kept this control in your hands to craft that custom experience.

The one thing your newly imported members will have to do is reset/update their password to claim their account. They may do so by visiting the forgot password link on your Mavenseed site.

⭐️e.g. yourdomain.mavenseed.com/customers/password/new